FITMAVI / Website information

Accessibility
Statement

Movement is personal. So is the way people browse, read, and shop. At FITMAVI, we want our online experience to be as clear and usable as possible for people with different needs, devices, and ways of navigating.

01 / OUR APPROACH

Shopping should be easier to navigate.

FITMAVI serves people exploring sports, fitness, and training equipment for a wide range of activities. We recognize that visitors may use keyboards, touchscreens, screen readers, screen magnification, voice input, or other tools to interact with a website.

Our aim is to make product information and customer support more approachable, understandable, and accessible. Accessibility is an ongoing consideration, and we welcome reports of difficulties with any part of the shopping experience.

02 / AREAS OF FOCUS

What we want to make easier.

These are the areas we pay attention to when considering the usability of our website. They describe our goals, not a claim that every page or third-party feature has been independently tested or meets a particular standard.

01

Clear information

Headings, product descriptions, and store information that are organized and understandable.

02

Flexible navigation

Consideration for visitors using keyboards, assistive technology, touch, and different screen sizes.

03

Readable presentation

Legible typography, meaningful contrast, and layouts designed to adapt as screens change.

04

Helpful support

Ways to let us know when information or a shopping feature is difficult to use.

Two people, including a wheelchair user, enjoying a conversation in a fitness setting
Editorial fitness photography. Image: Centre for Ageing Better / Pexels.

Different people. Different ways to participate.

Fitness does not look the same for everyone, and neither does browsing a website. Listening to accessibility feedback helps us understand where the experience could be clearer or easier to use.

03 / REPORTING A BARRIER

Tell us what is getting in the way.

If a page, product detail, image description, navigation element, or checkout step is difficult to access, please contact our support team. We appreciate specific feedback because it helps us understand the issue.

Details that may help us investigate

  1. The page name or website link where the difficulty occurred.
  2. A short description of what you were trying to do and what happened.
  3. Your device and browser, if you are comfortable sharing them.
  4. Any assistive technology involved, if you choose to mention it.

You do not need to disclose a disability or medical information to request assistance.

04 / OTHER SITE FEATURES

When something else affects access.

Some shopping functions or content may depend on services or technology outside the main page design. Accessibility can vary across browsers, devices, and these experiences. If any feature prevents you from getting the information you need, let us know which step was affected.

We can use your report to understand the difficulty and explore available ways to assist you. We do not promise that every technical limitation can be resolved immediately.

05 / CONTINUING THE CONVERSATION

Your feedback matters.

We view accessibility as an ongoing part of improving the FITMAVI experience. Suggestions, questions, and reports about the accessibility of our website are welcome at any time.

This statement describes our approach and communication options. It is not a certification of compliance with the Web Content Accessibility Guidelines (WCAG), and it does not imply that a formal accessibility audit has been completed.

We are here to help

Need assistance using our website?

Contact FITMAVI if you are having trouble viewing product information, navigating a page, or accessing a shopping feature. Our customer support team is available 24 hours a day, seven days a week.

Email supportSupport@fitmavi.lol
Phone support+1 (404) 335-6789
Business address121 Maci Lane, Marble, NC 28905, United States
Visit our contact page