Check your details.
Review your delivery address and the equipment details before placing your order. For larger items, check the published dimensions and your available space.
Fitmavi / Customer information
Shipping, without the guesswork.
Know what to expect before your training gear arrives. At Fitmavi, shipping is free on every product, with orders delivered within 3–5 calendar days.
Before, during and after delivery
A little preparation makes delivery easier.
Three simple things to keep in mind, whether you are ordering compact accessories or equipment for a dedicated training space.
Keep your order information.
Hold on to your order details for reference. If you need an update, look for the Track Your Order option in the Fitmavi footer.
Get ready to set up.
Choose a suitable place for your equipment, review the manufacturer's instructions and check the contents against your order details.
Plan for your equipment
From everyday essentials to larger training pieces.
Different equipment needs different amounts of space. Before your delivery, make sure your chosen setup works with the room you have and the instructions for the individual product.
- Smaller accessories: Choose an organized place to keep bands, ropes and portable training tools.
- Larger equipment: Compare product dimensions with your room, doorway access and usable clearance.
- Before first use: Follow the manufacturer's setup, assembly and care guidance for your specific item.
The details, clearly explained
Your shipping questions, answered.
Here are the essentials to know about delivery, tracking and support when ordering from Fitmavi.
How much is shipping?
Shipping is free on all Fitmavi products.
When will my order arrive?
Fitmavi orders are delivered within 3–5 calendar days.
Where can I check my order?
Use the Track Your Order option in our website footer to find the order-tracking page.
What if I need a return or exchange?
Fitmavi offers free returns and exchanges within 30 days. Our support team can help with questions about the process.
Need help with an order?
Our customer support team is available 24 hours a day, seven days a week for delivery and order-related questions.
For equipment-specific dimensions, setup and care, refer to the individual product information and manufacturer instructions.