Terms of Service.

Using Fitmavi

Fitmavi is a United States–focused website offering sports, fitness and training equipment. By accessing this website or placing an order, you agree to use the website responsibly and to review these terms along with the details presented at checkout, subject to applicable law.

Please use accurate information when submitting an order or contacting customer support. Do not attempt to interfere with the website's normal operation, misrepresent your identity, or use its content for unlawful purposes.

Products and information

Fitmavi offers equipment across strength and home gym, cardio and conditioning, sports and athletic performance, and yoga, Pilates and recovery. Product descriptions, photos and available choices are intended to help you decide what fits your needs.

Before purchasing, review the specific product listing for the product's stated features, size, compatibility, intended use and any manufacturer information. Do not assume that every item includes the same components, accessories or functions.

If a description is unclear, contact our support team before placing your order.

Orders and availability

Choose the items and quantities you want and review your order details before submitting payment. Availability, selected variants and the final order summary should be checked in the storefront and checkout.

An order-related question, an incorrect detail or a product concern can be directed to Fitmavi customer support. When contacting us, include the relevant order information so we can identify the purchase you are asking about.

Prices, payments and billing

Review the product price, any applicable taxes, discounts and final amount presented during checkout before confirming your purchase. Available payment methods are those shown in the live checkout; this page does not represent that any particular payment provider is accepted.

Provide correct billing and contact details so your order information can be processed and communicated accurately. For a question about a displayed charge or order total, contact support with the relevant order details.

Subscriber discounts and promotional offers

Customers who successfully subscribe to Fitmavi by email receive an automatic 15% discount sitewide on orders. This is not restricted to a first order, and no discount code is required.

Selected promotional products automatically receive 20% off without a code. Review the actual discount and final order total at checkout. This page does not make any claim about whether different offers can be combined.

Shipping and delivery

Fitmavi provides free shipping on all products. Our stated delivery period is 3–5 calendar days.

When entering shipping details, check that the delivery address and contact information are accurate. For delivery-related questions or order updates, contact our 24/7 customer support team.

Returns and exchanges

Fitmavi offers free returns and exchanges within 30 days. If you would like to request a return or exchange, contact our support team with your order information and let us know what assistance you need.

This section does not introduce additional eligibility restrictions or refund-processing deadlines. Any mandatory consumer rights provided by applicable law remain unaffected.

Responsible equipment use

Training equipment differs in its setup, adjustment, handling and maintenance needs. Read and follow the product's manufacturer instructions and any warnings or usage guidance supplied with the equipment.

Exercise-related information on this website is general information, not individualized medical or professional training advice. If you are unsure whether an item is suitable for your circumstances, seek appropriate qualified guidance before using it.

Website content and appropriate use

The written material, visual presentation and brand references displayed on Fitmavi are presented for shopping and informational purposes. Images may depict settings or equipment arrangements that are illustrative; the individual product listing determines the particular item being offered.

Respect the rights of Fitmavi and any relevant third-party creators, manufacturers and brands when using or sharing material from the website. Do not reproduce website material in a way that misrepresents products or the business.

External websites and services

Some services involved in online shopping, such as the checkout or links to external resources, may be operated by other providers. If you choose to use an external service, review the information and terms presented by that provider where relevant.

This section does not identify or promise the availability of a particular third-party app, payment method or outside service.

Privacy and customer information

Information about customer data should be reviewed in Fitmavi's separate Privacy Policy, including any disclosures about the store's actual website and checkout tools. Please use the Privacy Policy published by the store for details of the practices that apply.

When contacting support, share only the order details needed for your request. Do not send passwords or full payment card information in a support message.

Changes and accuracy

Fitmavi may update the terms presented on this page to keep them aligned with the website and store operations. Please review the version available when placing an order, particularly if the website or its policies have changed.

Nothing in these terms is intended to exclude or reduce customer rights that cannot legally be limited. If a statement is unclear or appears inconsistent with a product listing or checkout information, contact Fitmavi for clarification.

Questions about these terms

Fitmavi customer support is available 24 hours a day, 7 days a week. Please reach out if you have questions about these terms, product information, an order, delivery, a discount or a return or exchange.

• Email: Support@fitmavi.lol
• Phone: +1 (404) 335-6789
• Business address: 121 Maci Lane, Marble, NC 28905, United States